Delete your OpSo account and data

In the app

• Open OpSo and go to Settings → Delete account.
• Confirm the deletion with the code we send to your email address.
• If you want to save your data first, use “Download my data” under Settings.

Without the app: deletion by email

Write from your account’s email address to info@opsolid.de with the subject “Delete account”. We check that the request comes from the account holder (possibly with a follow-up question) and usually reply within one month.

What happens

• The account is deactivated immediately, all devices are signed out and public cards are switched off.
• Account, cards, contacts, connection-related messages and uploaded media are permanently deleted within 30 days.
• Encrypted backups then rotate out within up to 14 days; data we must keep for legal reasons or to defend legal claims stays stored only for that purpose.
• We cannot recall copies others have already received (for example saved contacts or messages).
• Everything is free today. If you later bought a store subscription, deletion does not cancel it – cancel it in the store first.

You can also delete individual items (a card, a contact) without ending the account. Details: Privacy Policy.